Tourism & Hospitality

More direct bookings, less commission to the OTAs.

Every booking that comes through an OTA hands away a slice of your revenue. We help tourism and hospitality operators win more bookings direct, with Google Ads, better content and SEO, all explained in plain English.

Illustration of a tourism operator winning more direct bookings and less OTA commission
Search results showing an OTA bidding on a tourism operator's brand name and taking commission, versus the operator's own direct listing
The real problem

You are competing for your own guests

Search for your own business and there is a good chance an OTA is bidding on your name, ready to take that booking and a commission with it. Meanwhile a lot of operator websites are thin, slow and years out of date, so they lose the searches that should be easy wins.

It does not have to be that way. With the right ads, genuinely useful content and proper SEO, you can take back the bookings that are rightfully yours, and keep the margin.

How we help

Win the booking before the OTA does

Beat the OTAs on Google

When someone searches for you or your kind of experience, the OTAs are bidding to send that booking through their site and take a cut. We get you in front of that searcher first, so the booking comes direct.

Content that actually ranks

Most operator sites are thin and dated. We build real, useful content about your experiences and your area, so you rank for the searches that bring ready-to-book guests, not just your own name.

SEO that compounds

Direct bookings you earn through search do not carry a commission, every season. We do the technical SEO groundwork properly so it keeps paying off long after the work is done.

Tracking you can trust

You will know exactly which channels bring bookings and what each one costs, all in your own accounts. No guesswork, no vanity metrics.

Our research

We reviewed 538 tourism businesses. Most are marketing blind.

Over two years and more than 250 hours, we studied the digital marketing of 538 tourism and hospitality businesses across 44 countries, then re-checked a sample to see what had changed. Almost nothing had. A few of the findings:

39%have no analytics installed at all, so any marketing they do is done blind
~83%of those with analytics track no basic events, not even a phone or email click
66%have no Meta pixel, so they cannot remarket or measure their social ads

Read the full findings in the state of tourism digital marketing, or see how we fix it with analytics and conversion tracking.

Plain English, always

Been running the place for years? Even better.

Some of the best operators we work with have run their business for decades and have never had much time for the digital side. That is exactly who we are here for. You bring the years of knowing your guests; we bring the marketing, do the technical work, and keep you in the loop without the jargon. No buzzwords, no being made to feel behind.

Have a straight conversation →
Proof, not promises

Bookings that come direct

Direct bookings
$717k
in tracked bookings from $23k in Google Ads spend
Cost of acquisition
4.2%
via Google Ads in a peak month, versus 20% or more through the OTAs
Effective commission
1.73%
Google Ads as a commission for one operator, not 20 to 30%

Real, anonymised results from operators we work with. We always read the story behind the data, not numbers in isolation.

See tourism case studies →
FAQ

Tourism marketing questions

Will Google Ads just cannibalise bookings I would have got anyway?

Done properly, no. We focus on high-intent searchers who are choosing between you and an OTA, and capture the booking direct so you keep the commission instead of paying it away. We track it so you can see the difference, not just take our word for it.

How do I compete with Booking.com and the big OTAs on Google?

You do not outspend them, you out-target them. They bid broadly; we bid sharply on the searches where a direct booking makes sense, and back it with a fast site and content that earns the click. It is about being smarter, not bigger.

We are not very technical. Is that a problem?

Not at all, and you are in good company. Plenty of the operators we work with would rather run their business than learn ad platforms. We do the technical part and explain everything in plain English, so you stay in control without having to become a marketer.

How long until we see more direct bookings?

Google Ads can start bringing direct bookings within days. Content and SEO build over weeks and months, then keep compounding. We are honest with you about timelines from day one.
Start here
Let's get more bookings coming direct

Book a Growth Plan Session and we will look at where your bookings come from today, what the OTAs are costing you, and the quickest way to win more direct. Plain English, no obligation to carry on.

We work best with owners who want a trusted partner and let the experts they hire do their best work.